ABOUT US
ABOUT US
Pamela Joseph
CEO
View bioPam is known for her execution-driven approach and her ability to quickly grow small businesses into powerful companies. As one of Elavon’s earliest employees, she helped to oversee the company from a start-up through its many stages of growth, including its IPO and its eventual acquisition by U.S. Bancorp, where she remained as Vice Chair over the entire payments division. In addition to her role at Xplor, Pam sits on the Board of Directors of Paychex, a payroll provider; TransUnion, an information technology company; and Adyen, a Netherlands-based payment processor. Pam also acts as Operating Partner for Advent International, Xplor’s majority owner and one of the largest and most experienced global private equity investors.
Justin LaChance
CFO
View bioJustin is a high performing Finance leader, with 20 years of experience at both public and private companies. Most recently, he was involved in the carve-out of Refinitiv, from Thomson Reuters. While there, Justin was focused on repositioning the $6 billion revenue business for growth and ultimate sale and integration into the London Stock Exchange Group. Before this, Justin spent over 15 years at GE holding a number of Finance roles across various divisions including Treasury Global Operations, Capital Allocation, and as the Commercial CFO and COO of GE Digital, the consolidated software division of GE.
James Black
Chief Technology Officer
View bioJames has nearly three decades of experience in senior technology leadership roles in Fintech, including software, investment banks, payment companies and market data firms. Most recently, James was COO for high growth software company Allvue Systems, responsible for internal technology, customer success, information security and professional services. Before this, James was CTO of the Merchant Division at FIS, following their acquisition of payments giant Worldpay, where James had been CIO/CTO, leading all aspects of technology. James is known for his strong focus on building high-performing teams and investing in people, while also delivering proven technology outcomes in complex M&A environments.
Andy Swansburg
Chief Product Officer
View bioAndy Swansburg is Chief Product Officer for Xplor Technologies, responsible for developing innovative software solutions for business customers across all our “everyday life” verticals. With 10+ years experience in SaaS product management, Andy is passionate about Consumer Experience (CX)-led growth, and its ability to transform how businesses operate and scale. He leads a product team of 60 and is responsible for over 52,000 customer locations.
An avid product designer and a part-time artist, Andy founded BrandBot, a customer journey management platform for the fitness and wellness industry in 2015, after spending years helping his mom run one of the most successful yoga studios in the greater Boston area. In just five years, Andy grew BrandBot to serve 2,000+ studios across 15 countries, which culminated in Xplor Technologies’ acquisition of BrandBot in 2020. Since then, Andy has held various roles across the company, responsible for bringing new value-added services to market, and expanding our customer journey management platform, now known as Xplor Growth, with new features, and to new verticals.
Based in Boston, Massachusetts, outside of work Andy loves to hang with his family and dog and sneak some time to play golf.
Melinda Vedder
Chief People Officer
View bioMelinda has over 25 years of People and Marketing experience, with a strong focus on partnering with business leaders to establish the HR operations, organizational design and systems infrastructure needed to deliver fast, sustainable growth. As a HR leader who’s built multiple People Teams from scratch, Melinda’s become known for leading teams with decisive execution in high growth M&A environments. Melinda joined Clearent as SVP, People overseeing several acquisitions and then its merger with TSG to form Xplor.
Ieuan Owen
CRO Fitness & Wellbeing
View bioIeuan has driven change, growth and new acquisitions in a wide variety of organisations, including as the SVP of Global eCommerce for Worldpay. He is passionate about discovering and unlocking value for businesses, defining winning strategies and building innovative teams. Ieuan also spent over a decade advising Fortune Global 500 companies as a consultant for Monitor Deloitte.
Justin Beck
CCO Home Services
View bioJustin has over two decades of growth experience in field sales, account management, customer success, and revenue operations, across education, healthcare, financial services, and technology verticals.
Justin joined Xplor Technologies from Instructure (INST), the maker of Canvas, where he served as the SVP of Global Sales, responsible for direct and indirect account management, sales, sales enablement, development, partnerships and solution engineering.
While at Instructure, Justin led his team through multiple acquisitions, organizational redesigns, and product launches.
Having worked in large public companies, venture and private equity-backed firms, Justin is passionate about team development, new market launches, and brand-building throughout the customer lifecycle.
He has also held leadership roles at Salesforce, Kaltura, Everfi, and Blackboard.
Matthew Morrow
CRO Xplor Pay
View bioMatt has over 15 years of commercial leadership experience in payments and industrial technologies. With a proven track record for building and implementing high growth go-to-market strategies, Matt’s led large teams that have powered organizations like Bank of America Merchant Services, TSYS and Danaher to achieve their strategic objectives. He’s passionate about creating cohesive and diverse teams that excel at building for now and next, through strong, lasting partnerships and client relationships.
Ryan Ornelas
Chief Transformation Officer
View bioRyan brings a wealth of experience from companies such as Dell and Accenture, where he’s worked in a mix of strategy roles. Most recently, Ryan served as Chief Transformation Officer leading product and business operations at Kofile, which brings tech services and solutions to local government agencies in the US. Before that, he was the VP of Strategic Programs at DealerSocket, where they helped automative dealers grow through integrated software and payment solutions connecting with their customers.
Mindy Doster
General Counsel
View bioMindy’s had a distinguished career in FinTech, most recently serving as General Counsel & Corporate Secretary at Paya (now a Nuvei company), a leading provider of integrated payment and frictionless commerce solutions. Before that, Mindy spent over two decades at Elavon, in a mix of leadership roles including Chief Counsel.
Mindy is also the Vice Chair of the Board of Directors for the Pro Bono Partnership of Atlanta as well as a volunteer with the organization, which engages volunteer attorneys to provide non-profits with business legal services.