ATLANTA, GA/FORT MYERS, FL (January 27, 2022) – Xplor Technologies, a global GrowthTech platform for “everyday life” businesses, has today announced a new integration with Trane U.S. Inc., owner of America’s most trusted HVAC brand and provider of home comfort systems.
The move sees Xplor’s leading Field Service Management (FSM) software FieldEdge, integrated with Trane’s delivery systems to create new sales opportunities for mechanical contractors.
The announced integration will deliver more value-added benefits to mutual customers via:
- Lower Cost of Ownership – Select Trane and American Standard dealers can apply applicable benefits to Xplor FieldEdge if using the software to manage their field teams.
- Automated Lead Flow – With the lead integration feature, new leads from Trane Comfort Specialist® and American Standard Customer Care Dealers will auto-input into Xplor FieldEdge as an estimate or job, allowing dealers to win new customers more easily.
- Integrated Equipment Data – Equipment data for Trane® and American Standard® brand HVAC products will soon be available in Xplor FieldEdge, enabling corresponding contractors to access important product information all in one place, and ultimately sell more equipment.
Both parties have a history of providing exceptional products and trusted services to their overlapping customer bases in Field Services. Trane selected Xplor FieldEdge as one of its preferred software providers for the market leading digital capabilities that enable mechanical contractors to efficiently grow their business. By implementing FieldEdge software, mechanical contractors can streamline operations; manage service agreements and work orders; dispatch technicians with ease; and increase profitability by completing more jobs quickly and efficiently.
“All of us at Xplor FieldEdge are excited about what the future holds with our strategic integration with Trane,” said Cassie Fields, General Manager, Field Services, Xplor Technologies. “We look forward to working closely with Trane to bring innovative solutions to market which will benefit our mutual customers by helping them win more business, increase their market share, and drive more revenue”.
“FSMs are an inevitable part of enabling digital transformation for our dealers, and our focus is to help dealers transition seamlessly to our partner FSMs’ platforms. Integrating with Xplor FieldEdge provides dealers with one simple platform to manage their business efficiently and engage with customers—all the way from acquiring a new customer to when that customer needs after-sale service,” said Katherine Shin, VP of Customer Experience at Trane.
About Xplor Technologies
Xplor Technologies is a global platform integrating SaaS solutions, embedded payments, and Commerce Accelerating Technologies. Xplor provides enterprise-grade SaaS solutions for SMBs in “everyday life” verticals: Childcare & Education, Fitness & Wellbeing, Field Services and Personal Services – and a global, cloud-based payment processing platform.
Xplor FieldEdge is a leading provider of SaaS business management solutions for the HVAC, Plumbing, and Electrical industries, and has helped thousands of service-based organizations increase their sales performance and workforce productivity.
To learn more, visit www.xplortechnologies.com
About Trane
Trane – by Trane Technologies (NYSE: TT), a global climate innovator – creates comfortable, energy efficient indoor environments for commercial and residential applications. For more information, please visit www.trane.com or www.tranetechnologies.com.
About American Standard Heating and Air Conditioning
American Standard has been creating comfortable and affordable living environments for more than a century. For more information, please visit www.americanstandardair.com.
Article by Xplor Technologies
First published: January 27 2022
Last updated: May 22 2024